BuiltSum

What is an RFI in construction?

An RFI — request for information — is a numbered, dated question from the contractor to the architect or engineer asking what the contract documents mean. It exists because drawings conflict, details go missing, and the ground is never quite what the survey said. The answer clarifies the contract; it does not, by itself, change it.

When it is the right instrument

Use an RFI when the plans and the specification disagree, when a detail simply is not drawn, when a specified product has been discontinued, or when what you dug up differs from what was shown. Do not use one to ask for more time, to price a change, or to propose a substitution you have not yet documented — those are a schedule notice, a change order request, and a submittal respectively, and sending them as RFIs is why some contractors feel their questions vanish.

How to write one that comes back fast

Ask a closed question and propose the answer. Compare: “Please clarify the corridor ceiling height” against “A-201 shows 9’-0” at corridor 1-04; the RCP on A-501 shows 8’-8”. We propose to proceed at 8’-8”, which clears the duct main, at no cost or schedule impact if confirmed by 1 September.” The second can be answered in one word by someone reading email on a phone. The first requires them to open two drawings and think.

The date is the asset

Months later, the question is rarely what the answer was — it is when it arrived and what it cost to wait. An RFI with a sent date, a required-by date and a dated response settles that in seconds. Keep them numbered and logged, with overdue responses visible, in the free RFI form generator.

When the answer adds work

The moment a response directs something beyond the bid scope, stop and write the change order — the generator takes a minute, and the RFI number is the reason line that makes it hard to argue with. The approved change then rolls into your next pay application instead of quietly becoming a loss.

Frequently asked questions

What does RFI stand for in construction?

Request for Information — a numbered, dated question from the contractor to the architect or engineer asking what the contract documents mean. It is a clarification instrument, not a request for extra work or money, and its answer becomes part of the project record.

When should you write an RFI?

When drawings conflict with each other or with the specification, when a detail is missing, when a specified product is unavailable, or when the field condition differs from what was drawn. Not for scheduling, not for pricing, and not to ask permission for something the documents already allow — those get answered slowly, if at all, because they belong somewhere else.

Does an RFI cost money?

The question does not, but the answer can. If the response directs work beyond what was bid, that is a change order — and the RFI is the dated evidence of when the direction arrived. Proceeding on an RFI answer alone, without a change order, is the most common way contractors perform extra work for free.

How many RFIs is normal on a project?

It scales with document quality and project size, and industry studies have put the average cost of processing a single RFI in the hundreds of dollars once everyone's review time is counted. The useful metric is not the count but the response time: a job where RFIs sit unanswered for a month has a schedule problem building whether or not anyone has named it yet.

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